Posted: Tuesday, February 6, 2018 4:24 AM
**Job Description:** General Description/Purpose The primary function of the Sales Specialist Live Nursery is to serve as the store expert on live nursery by providing detailed product information to both customers and other Lowe's employees. This includes overseeing Live Nursery receipts and counts, maintaining plant groups as listed in regional plans, following watering plan and Live Nursery Business rules to meet market needs, and adjusting staged orders. The Sales Specialist Live Nursery is expected to conduct sales activities and build relationships with customers including promoting and recommending products, plans, or installation services that match customer needs, informing customers on pricing, options, or status on pending orders, and keeping shelves stocked and correctly displayed to support sales. The Sales Specialist Live Nursery is also responsible for providing excellent customer service through the daily execution of Lowe's customer service programs, following up on completed orders to ensure customer satisfaction, and assisting customers as needed in locating, selecting, carrying, and loading merchandise. The Sales Specialist Live Nursery is required to maintain a safe and secure work environment by complying with company policies and procedures for merchandising, housekeeping, safety, and monitoring for potential theft or security risks. This includes training associates, operating store equipment and supporting other departments as needed. Lastly, the Sales Specialist Live Nursery is responsible for completing all other duties as assigned. Work Schedule Requires morning, afternoon, and evening availability any day of the week. Required to work a Corporate schedule determined by Staffing Department, but may be changed by store management based on the needs of the store. Requests to be scheduled off for a specific day require advanced notification and approval by supervisor. Hourly Full Time or Part Time: Generally scheduled 39 to 40 or 10 to 25 hours per week, respectively; more hours may be required based on the needs of the store. Position Description Responsible for assisting customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation and loading of merchandise. Also responsible for responding to customer inquiries throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans where appropriate. Job Requirements Requires morning, afternoon, and evening availability any day of the week. Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. Minimum Qualifications 6 months experience using a computer, including inputting, accessing, modifying, or outputting information. 6 months experience using a handheld device (eg, mobile phone, LRT gun, palm pilot, tablet, iPod) to enter, access, and output information. Preferred Qualifications Associate's Degree in Business, Retail Management, Specialty related to department (eg, design, appliances) or related field OR Certification in trade related to department (eg, kitchen, plumbing, electrical, lawn and garden). 1 year retail experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits. 1 year retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business. 1 year retail experience in related department (eg, kitchen, plumbing, electrical, lawn and garden). 1 year experience working in any department at a Lowe's retail store. **Job ID:** 1315572BR **Line of Business:** Store **Job Category:** Customer Service **Department:** 0102 - Outside Lawn & Garden **Employment Type I:** Temporary **Employment Type II:** Full-Time **Location #:** 3168 **Location Name:** Bear, DE **City:** Bear **State:** DE **EEO Statement:** Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
• Location: Bear
• Post ID: 8656102 delaware