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Posted: Monday, January 8, 2018 9:12 AM

Industry: Restaurant, Hospitality, Service, Food

The Server is an integral part of the front of house team in Big Fish Restaurant Group, as he/she sets the tone of each guest's dining experience. In order to thrive in our team service environment and uphold the high standard of service and quality that is a must in our restaurants, the ideal candidate will be a true team player and master of hospitality. A warm and friendly personality that will put guests at ease while providing them with the best service and hospitality is essential. The Server utilizes time management skills and, optimally, prior restaurant experience to process guests' orders and serve food and drinks in an efficient, professional manner. He/she maintains up to date knowledge of the restaurant's food and beverage menu and processes credit card and cash transactions as outlined by BFRG policies and procedures. Big Fish Restaurant Group aims to exceed every guest's expectations and it is the responsibility of the Server to ensure that each guest leaves happy and wanting to return.


* Greet guests promptly with a smile and treat them with outstanding hospitality

* Accommodate guests' needs and requests with a positive and friendly attitude

* Consistently practice team service and assist team members in their job duties

* Bus and set tables as needed throughout each shift and perform side work as assigned

* Assist with to go orders and sale of gift cards as needed

* Seat guests and help with answering phones as business demands

* Take direction from management and stay in constant communication with the management team regarding any guest or food issues that arise

* Practice, monitor, and reinforce food safety procedures according to policy and health/sanitation regulations

* Maintain fast, accurate service, positive guest relations, and ensure products are consistent with quality standards

* Be happy, always be a team player, and HAVE FUN!!


* Willingness to work in a team environment

* Neat, clean, and professional appearance

* Exhibit a sense of urgency

* Guest-friendly demeanor and great interpersonal skills; able to communicate effectively with guests and team members

* Willingness to work a flexible schedule

* Strong stamina to work long or split shifts

* Previous serving experience desired


* Advancement opportunities

* Meal discounts

* Schedule flexibility

* Very supportive team environment

* Access to medical insurance


Associated topics: anfitri?nes, auxiliar de comedor, camarera, dining room attendant, hostess, servidor, steward, tasting, wine, wine steward


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