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Posted: Friday, August 25, 2017 8:43 AM

Job Description:/h3:
Company Overview
Lenox is the market leader in luxury tableware and gifts. The only manufacturer of fine bone china in the United States, Lenox has celebrated outstanding design and manufacturing for the 124 years and remains the premiere market destination for bridal, entertaining and gift giving. Also known for providing Presidential dinnerware to the White House, Lenox Corporation is an American company that markets its products primarily under the Lenox(r), Dansk(r), Gorham(r) and Reed and Barton(r) brands Visit our website at lenox.
Scope of Position:
Sales Volume Ranges: (: 1.0mm) (1.0:3.0mm) (3.0:5.0mm) (5.0 +mm)
Operating Income Based on individual store budgets
Number of Employee 7:20 core staff with additional seasonal help as budgeted
Number of Stores 1
Direct Reports Entire non:exempt staff
Basic Function:
Directly responsible for sales performance, store operating results, customer service, and the daily operations for their assigned store. The daily operations include: the maintenance of inventories at appropriate levels, promotion of sales in the local market, all staffing functions, maintenance of the stores appearance. Additional responsibilities include: completing required accounting paperwork on a daily basis, price changes as directed, and conducting physical inventories as required. Ensure all company policies are followed as directed in the Retail Operations Manual.
I. Sales
Assist and maintain and monitor sales at budget on an ongoing basis (daily, weekly, and monthly). Review corresponding sales for prior year with goal of maximizing and creating sales opportunities and growth. Aggressively identify, communicate, and take action on areas of decreasing sales. Work with other stores to fill customer requests. Communicate daily Sales, SPT and UPT goals to all employees.
II.
Expenses/Profitability
Assist the Store Manager in monitoring and controlling all expenses and payroll proportional to ratio of Actual vs. Budgeted sales on a monthly basis (Profit and Loss Statement). Identify opportunities to maximize profits by constant review of supply cost, implementation of recycling programs, and adoption of energy saving programs.
III. Customer Service
Create and maintain a pro:customer service focus among store staff for all customer interactions. Implement standards to ensure all customers are approached and offered assistance upon entering the store. Achieve goal to provide prompt, courteous, professional and knowledgeable customer service. Empower the sales staff to resolve all complaints to the customers satisfaction at the lowest level. Support and maintain non:exempt training program. Achieve and maintain the company standard for shopping scores. Maintain the store to provide a safe, clean, and comfortable environment for the customer and the employee.
IV. Inventory
Monitor store display and stock levels to ensure that adequate quantities of merchandise are available in relation to forecasted sales trends. Communicate needs for additional merchandise as needed when sales in specific product exceeds the normal replenishment to include Distribution Requests via JDA. Enter all inventory related receipts and adjustments into JDA on a weekly basis. Inform store manager of overstocks and slow moving product. Ensure all hold areas are current. Review outgoing shipments to assure timeliness. Manage loss prevention programs and store security to protect company assets.
V. Merchandising
Maintain Company standards in areas of product presentation, pricing, and signage. Develop and implement store level visual changes as directed and required. Monitor and maximize productivity on the selling floor with a creative product placement to increase sales. Assist and monitor the unloading of truck deliveries to assure timely and accurate processing.
VI. Marketing
Assist the Store Manager in identify, communicate, follow:up and implement new marketing oppor

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• Location: rehoboth beach

• Post ID: 7189028 delaware
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