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Posted: Friday, February 17, 2017 2:14 AM

Ref ID: 00800-0009030300 Classification: Help Desk/Tech Support II Compensation: DOE A client of mine is looking for a Help Desk Analyst in Newark, DE. If interested in this helpdesk role email me directly at [Click Here to Email Your Resume] Job Duties: Prompt attendance, punctuality and professionalism. Providing OUTSTANDING customer service. Front line customer support via live chat, telephone and email requests. Maintain accurate customer records, and professional written correspondences and verbal communications. Escalate critical issues to Supervisors or System Administrators or On-call personnel Assist clients in resolving client side issues JOB REQUIREMENTS Required Skills/Qualifications: Formal education in CIS/MIS is welcomed, but not required. 1-3 years of experience with working with website and internet technologies. Prior experience working in a helpdesk environment OUTSTANDING customer service skills with a passion to go above and beyond. Excellent written and verbal communication skills Minimum of 1-3 years Windows and/or Linux server administration or relevant experience. Knowledge of FTP, DNS, POP3, IMAP, SMTP and email client configurations. Knowledge of Plesk preferred, but not required. Knowledge of ColdFusion, ASP, .NET, PHP, HTML or other scripting languages preferred. Knowledge of MS SQL and/or MySQL preferred. Knowledge of Domain Names and registration preferred. Ability to multitask and meet specific goals set by supervisors and management. Ability to troubleshoot basic web hosting and technical procedures as needed. If interested in this helpdesk role email me directly at [Click Here to Email Your Resume] JOB REQUIREMENTS Required Skills/Qualifications: Formal education in CIS/MIS is welcomed, but not required. 1-3 years of experience with working with website and internet technologies. Prior experience working in a helpdesk environment OUTSTANDING customer service skills with a passion to go above and beyond. Excellent written and verbal communication skills Minimum of 1-3 years Windows and/or Linux server administration or relevant experience. Knowledge of FTP, DNS, POP3, IMAP, SMTP and email client configurations. Knowledge of Plesk preferred, but not required. Knowledge of ColdFusion, ASP, .NET, PHP, HTML or other scripting languages preferred. Knowledge of MS SQL and/or MySQL preferred. Knowledge of Domain Names and registration preferred. Ability to multitask and meet specific goals set by supervisors and management. Ability to troubleshoot basic web hosting and technical procedures as needed. If interested in this helpdesk role email me directly at [Click Here to Email Your Resume] With more than 100 locations worldwide, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Through our alliances with industry-leading organizations such as HDI(R) and the Microsoft(R) Partner program, we have access to client companies that other staffing firms don't. In addition to our free job search services, we provide our candidates with access to free online technical training and a competitive benefits and compensation package. Our parent company, Robert Half, once again was named to FORTUNE(R) magazine's list of "World's Most Admired Companies" and was the highest-ranked staffing firm. (March 1, 2016) Contact your local Robert Half Technology office at 888.674.2094 or visit roberthalf.com/technology to apply for this job now or find out more about other job opportunities. All applicants applying for US job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. Equal Opportunity Employer M/F/Disability/Vet By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use .

Source: http://www.juju.com/jad/000000005b2xef?partnerid=af0e5911314cbc501beebaca7889739d&exported=True&hosted_timestamp=0042a345f27ac5dc0a6cc058c3df58e463380dbccaca2a1183665198e3210ed2



• Post ID: 5674245 delaware
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